Landmark Title Agency South protocols during the COVID-19 pandemic
Our customers and community are at the heart and core of our business. We are taking the COVID-19 outbreak and national crisis seriously while we remain OPEN for business. Our hearts go out to those globally who have been and continue to be impacted.
In addition to excellent customer service, the health and safety of our customers and employees is our priority. As such we want to inform you of our enhanced measures to protect you and the Landmark team:
- We are closely following guidelines from the Centers for Disease Control and Prevention and other local and national health organizations.
- Our office is well-stocked and cleaned with disinfectant cleaning supplies. Sanitization cleanings are performed after each closing appointment.
- Alcohol-based hand sanitizer is available for customers. Our employees are mandated to practice frequent handwashing.
- We ask that if you are ill, have been around someone who is ill or recently traveled to an area impacted by COVID-19 that you refrain from coming to the office if at all possible. Please call to reschedule your appointment. If any of our employees are not feeling well, they will not be on duty.
- New pens will be distributed to each closing participant and not re-used.
- All reading materials and re-usable items have temporarily been removed from our lobby.
- For the safety of children brought to closings, play areas are temporarily in storage.
- Social distancing is being strictly enforced and practiced by employees and customers.
We may, under advisement, have clients sign a health disclosure prior to their closing. We have implemented the above procedures on the closing side to keep everyone as safe as possible. The problem we are seeing now is on the production side with the closure of county exam and recording offices that will further delay the process. Bear with us as we work as expeditiously—and safely—as possible to conveniently close your important transactions.
Give us a call at 937.432.6300, if you have any questions. We will update our website, www.landmarktitlesouth.com, and Facebook page, Landmark Title Agency South, with any necessary procedural changes.
At this time Landmark Title Agency South is remaining OPEN. We are prepared to work remotely, if needed. Thank you for your patience and understanding, and please stay safe!
Chris Cartwright, CEO
Karen Brown, COO
Welcome to Landmark Title
The world of real estate closings, land and title search, title insurance, and settlement services is constantly changing. Since 1999 Landmark Title Agency South, Inc. has met all of these new challenges head-on.
Our clients and network of professional business associates continue to benefit from our industry diligence and up-to-date expertise.
We work with title insurance underwriters and agents, law firms, developers, national, regional and community banks, real estate agencies, mortgage lenders, and more.
Landmark Team’s Promise
We promise to treat each customer as our only priority while delivering fast and accurate information.
Landmark Team’s Experience
The Landmark name resonates as a top performer in title services. Our team continues to grow and excel through our owners’ professionalism and leadership.
We take the nature of our business seriously and work as a well-organized team to provide the best service to each of our customers. Our long term experience, proficiency, and attention to detail landed us the prestigious ranking of the Top Sixth Title Agency in Ohio!
The Landmark Team adheres to the American Land Title Association (ALTA) Best Practices. These Best Practices are a direct result of the CFPB concerns for the consumer. We address each area with detailed explanations, solutions, samples, and resources.
We are locally and independently owned and operated—as well as women-owned. Our owners are involved in the day-to-day operations to ensure your satisfaction.
Collectively, the Landmark Team has over 400 years of experience in the many facets of the real estate and title insurance world. We pair the latest technologies with warm, down-to-earth customer service.
Integrity. Dedication. Business Relationships.
Our team sets high-performance targets for ourselves and is proud of the accolades and recognition we continue to earn. Above all, we pride ourselves on our integrity and dedication to delivering the very best real property information products.
We believe in building strong relationships . . . relationships which are the cornerstone of every closing, every transaction, and every deal. Each and every day, our loyal Landmark Team works hard to enable and protect real estate ownership for our residential and commercial customers.